Delivery Information
Orders are despatched Monday to Friday, except public holidays.
Parcels are delivered Monday to Friday, except public holidays.
Express Delivery Services have a 3pm daily cut off time for same day despatch.
When your parcel is despatched we will send you an email confirmation along with your tracking information.
North America
Canada
- C$17 per delivery
- Royal Mail’s International Tracked Service - CanadaPost will deliver in Canada - Please note there is no local tracking in Canada
- Allow 7 - 12 working days
- Signature required upon receipt
- Import duties and taxes are payable locally for orders over C$450 in value.
United States of America
- $12 per delivery for orders under $150
- FREE Delivery on orders over $150
- Royal Mail’s International Tracked Service - USPS will deliver in USA
- Allow 7 - 12 working days
- Signature required upon receipt
- Import duties and taxes are payable locally for orders over $800 in value.
UK Delivery
Standard Delivery - Free on orders over £30
- Parcels are sent using Royal Mail Tracked Service
- Please allow 3 to 6 working days (Monday to Friday) for delivery
- Signature may required upon receipt
Express Delivery - £3.50 (Allow 2 working days)
- Orders will be delivered by Royal Mail
- Deliveries are made Monday to Saturday
- Full tracking details will be sent on despatch
- Orders must be placed before 3:00pm
- Orders placed after 3:00pm will be sent the following working day
- Orders placed at weekends or public holidays will be sent the next working day
| Express Delivery Option | Expected Delivery |
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Monday before 3pm
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Wednesday
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Tuesday before 3pm
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Thursday
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Wednesday before 3pm
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Friday
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Thursday before 3pm
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Saturday
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Friday before 3pm
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Monday
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Friday after 3:00pm, Saturday and Sunday
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Tuesday
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Next Day Delivery - £8.50
- Orders will be delivered by FedEx
- Full tracking details will be sent on despatch
- Orders must be placed before 3:00pm
- Orders placed after 3:00pm will be sent the following working day
- Orders placed at weekends or public holidays will be sent the next working day
| Next Day Delivery Option | Expected Delivery |
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Monday before 3pm
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Tuesday
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Tuesday before 3pm
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Wednesday
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Wednesday before 3pm
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Thursday
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Thursday before 3pm
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Friday
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Friday before 3pm
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Saturday
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Friday after 3:00pm, Saturday and Sunday
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Tuesday
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Click & Collect
- Available during our opening hours 9am to 5pm Monday to Friday in Box, Wiltshire
- Select Click & Collect, we will call or email to let you know it is ready to collect. We aim to have it ready to collect within 2 hours.
- Go to Click & Collect for details of our location and opening hours
- Please note there are no changing facilities
Scottish Highlands, Isle of Man, Northern Island
- Standard Delivery is free for orders over £30 please allow 4 to 6 working days
- Express delivery service £3.50 - Allow 2 to 3 working days
- Royal Mail Tracked Service
- Signature maybe required upon receipt
Channel Islands
- Please select your country as Jersey or Guernsey
- Jersey Goods and Service Tax of 5% is automatically applied
- Guernsey zero rate tax is automatically applied
- Standard Delivery is free for orders over £30 please allow 4 to 6 working days
- Express delivery service £4.50 - Allow 2 to 3 working days
- Royal Mail Tracked Service
- Signature maybe required upon receipt
Australasia
Australia
- AU $19 per delivery for orders under AU $200
- FREE Delivery on orderes over AU $200
- Royal Mail’s International Tracked Service - Australia Post will deliver in Australia
- Allow 7 - 12 working days
- Signature required upon receipt
- Import duties and taxes are payable locally for orders over AU $500 in value.
New Zealand
- $19 NZ per delivery
- Royal Mail’s International Tracked Service - NZPost will deliver in New Zealand
- Allow 7 - 12 working days
- Signature required upon receipt
- Import duties and taxes are payable locally for orders over $550 NZ in value.